Privacy Policy

Our Commitment to Your Privacy

FoundHer is committed to protecting your personal information in accordance with the
Privacy Act 2020 and other applicable laws. This policy outlines how we collect, use, store,
and share your data.

What We Collect

We collect personal information necessary for our services and business operations. This
includes information you provide directly (like during meetings or calls) and information from
third-party sources (like professional advisers, product providers, IT services, and
custodians). When you visit our website, we may also collect technical data like traffic,
location, cookies, and analytics.

How We Use Your Information

We use your personal information to:
● Provide, manage, and market our services.
● Communicate with you.
● Protect our legal rights.
● Conduct anonymised research.
● Undertake credit checks where needed.
● Comply with legal and regulatory obligations.

Sharing Your Information

We only share your personal information when necessary, as required by law, or with your
explicit consent. This may include sharing with:
● Business partners (IT, accountants, legal).
● Financial product providers.
● Debt collection agencies, if necessary.
● Other entities authorised by law.
● Regulatory bodies, such as the Financial Markets Authority (FMA), if legally required
or requested.
● A qualified locum adviser to ensure service continuity if we are unavailable. They will
be bound by confidentiality and only use your data for that purpose.
If we share information internationally, we ensure the recipient has equivalent data protection
standards.

Your Rights

You have the right to access, correct, or request the deletion of your personal information by
contacting us at [email protected]. We will respond within a reasonable timeframe,
though we may not be able to delete information we are legally required to keep. There may

be a charge for access requests to cover administrative costs. If we refuse a request, we will
provide reasons and information on how to complain.

Data Storage and Protection

We store your personal information securely, primarily electronically with reputable cloud
providers, and implement physical and electronic security measures. While we strive for
security, no system is entirely risk-free. We keep data only as long as necessary or legally
required (seven years for advice-related information).

Privacy Breaches

In the event of a privacy breach likely to cause you serious harm, we will secure the breach,
assess its severity, notify the Privacy Commissioner, and inform you directly where possible.
Internet Use
Using the internet to transmit data has inherent risks. Links to third-party websites from ours
are governed by their own privacy policies.

Contact Us

For any privacy concerns or requests, please contact our Privacy Officer at: Email:
[email protected]